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Terms & Conditions 

We at Astrosagga ("we" or " Astrosagga") we take the privacy of the information you provide us very seriously. We created this privacy policy to demonstrate our commitment to privacy. Please read this carefully to understand how we use any information you provide us at AstroSage.com


  • Astrosagga guarantees confidentiality of our members' identity, birth details and any forecasts made using those details as much possible under legal regulatory and security environment.

  • Astrosagga further guarantees that no direct or indirect use will be made by Astrosagga about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.

  • We allow members to access their users’ profiles and change information, as they deem necessary.

  • We do not sell or rent your personally identifiable information to anyone.

  • As we keep adding new services and items, we suggest that you check back from time to time in order to understand how we treat your information. In case of change in our privacy policy, we will post those changes on this page so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Your continued use of the site will constitute your acknowledgment of our Privacy Policy.


The items below provide an index to the information that follows:


WHAT PERSONAL INFORMATION WE COLLECT?
A. REGISTRATION DATA

During membership registration, Astrosagga collects personal information including your name, gender, birth information, email address, and your place of birth and residence. This information is used to calculate your accurate horoscope. Your e-mail address together with a password is used to secure your profile and to make our personalized e-mail services available to you. You do not have to provide any personal information to use Astrosagga services. However, if you choose not to become a member of Astrosagga, we may not be able to provide you with some of the other services that require such information e.g. personalized free horoscopes.



B. LOG FILES, IP ADDRESS AND COOKIES

When you visit AstroSage.com and interact with the services and tools that reside there, Astrosagga and third parties with whom Astrosagga has contracted to provide services to Astrosagga may collect information on your actions. The purpose of this information collection is generally to gather broad demographic information that is not personal. We also use your IP address to help diagnose problems with our software or our server and to administer our website. We track the visitor IP address to get more information on visitor's demography e.g. which parts of the world our traffic comes from. We collect browser types used, screen resolutions, and time spent on the website to analyze trends, administer and troubleshoot the site, understand user linking and disliking within the website. All of this information is used for gathering broad demographic data to enhance the performance and services of the site.



C. THROUGH ORDER FORMS

We gather information that is required to fulfil our paid services though our order forms. This personal is maintained in strict confidence. As stated earlier, we guarantee confidentiality of our members' identity, birth details and the prediction made possible under legal regulatory and security environment. Astrosagga further guarantees that no direct or indirect use will be made by Astrosagga about any information that is revealed in the prediction for a member, except for the explicit purpose of communicating the horoscope charts and predictions back to the member.



D. OTHER INFORMATION

Any other information we receive due to email or other method of contact in regard to specific services or products, as a general rule, are not made part of your member profile, and are used only to address your specific need or concern that you may have communicated to us on.



2. HOME / PAID SERVICES:

While using or registering for any Home Services / On Order Service/ Paid Services User may be required to provide all the information as mentioned in above paragraph along with bank account information credit card or debit card details or other payment instrument details through a secure third-party gateway IP address and any other information that a User may provide during booking a paid service on the Website Such information is kept highly confidential.



3. SECURITY

We DO NOT collect any payment information on our website. It is collected and processed in a secured manner by third party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other web site can fully eliminate all the risks.



4. OTHER WEB SITES LINKS

Our web site may contain links to other web sites. Astrosagga is not responsible for the privacy practices followed by other such web sites.



5. OTHER PROVISIONS

The user hereby agrees that the information provided by him/ her is accurate updated and correct for the usage Our web site may contain links to other web sites Astrosagga in is not responsible for the privacy practices followed by other such web sites. The website requires that most of the services offered on the website are strictly to be used by people above 18 years of age but some services may be available to children under the age of 18 years of age as well but it is being stressed upon that the later condition is not to be used If parents of such minors find out about any such instance where its services are being used by minors specifically below 14 years of age parents are advised to contact the website immediately Astrosagga in will delete the data of such user and will take appropriate measures.



6. DISCLAIMER

The website is not responsible for any communication between the user and the third-party website the user is advised to read the privacy policy and other policies of the third party on their websites and this website shall not be held liable for such usage made only because a link to the third-party website was provided on the page of this website



7. CONTACTING US

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at [email protected]





8. REFUND POLICY

If a transaction is successful, there will be no refund provided, as the funds will have already been transferred to the recipient's account.


If a transaction fails due to technical issues or any other reason, the funds will be refunded to the customer's account within 2-3 business days.


If a transaction fails due to incorrect details entered by the customer, no refund will be provided.


The customer must provide accurate and complete information during the transaction process to ensure a successful transaction.


In case of any disputes or discrepancies, the customer can contact our customer support team via email or phone.


The refund will only be processed once the customer's bank confirms the failure of the transaction.